IT software company HelpSystems recently opened its Automated Bot Store, which provides pre-built bots to help customers to evolve automation projects using the company’s Automate robotic process ...

Discord has become one of the most popular communication platforms in recent years, with millions of users relying on it for everything from casual chats to professional collaboration. A significant ...

Pity today's cybercriminal. Sure, attackers can get by focusing on Windows -- but with the increasing market share of Mac OS X and the proliferation of smartphones, one operating system platform just ...

Automating processes such as answering basic online queries from customers using software “robots” can drive savings and eliminate drudgery for employees. Yet bots often trigger backlash from workers ...

Covid-19 kicked the use of software bots into overdrive in the second half of last year as companies turned to robotic process automation (RPA) software to boost productivity and save money. This year ...

Many CHRO interviews are pretty pedestrian. Most involve an executive telling me about their new HRMS solution and the implementation effort they incurred. Some particularly painful ones occur when an ...

Irish health insurer Laya Healthcare Ltd. needs to clean up thousands of accounts each month that carry balances that are too small to bother collecting. “A customer may have a balance of $150.12 and ...

When we think about automation, typical examples—factory floor robotics, spam filters, and automated software testing tools—often come to mind. But what if automation could be given a dramatic upgrade ...

Mihir Shukla is the CEO of Automation Anywhere, an enterprise software company. They are redefining how work gets done by introducing the idea of a digital workforce platform and digital workers that ...