Let me describe a pattern most VoIP teams run into without realizing it. Everything works fine when traffic is low. Calls are ...

Session Initiation Protocol Recording, or SIPREC for short, defines the architecture, associated call flows, and metadata that can be used for call recording. "This call may be recorded for quality ...

I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

See how Nayatel SIP Trunk is transforming business communication in Pakistan with scalable internet-based voice solutions.

Before getting into the actual SIP and VoIP providers in the market, let's make clear about the purpose and definition of SIP Trunking to replace your traditional business phone lines. Session ...

Emmanuel Proulx is a SIP (Session Initiation Protocol) developer who has written an excellent tutorial on the signaling protocol that is widely used in VoIP to initiate communications sessions between ...

In our last VoIP installment, we looked at the main reasons why SIP has become a widely adopted protocol, but we left details of the protocol’s inner workings fairly vague. This article will drill ...

Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...

When looking for ways to save in a medium-sized business–or larger–consider your phone infrastructure. Would a more-nimble SIP-based service trump your traditional setup with VoIP calls? SIP hardware ...